FrankieOne: A Scalable Foundation for Identity and Compliance

Most compliance strategies start with a tool. Few start with a foundation.
By 2032, global spend on fraud, AML, and identity verification is projected to exceed $340 billion—a clear signal that piecemeal solutions won’t cut it.
As regulated businesses scale across jurisdictions and products, they're faced with a growing challenge: how to manage identity verification, fraud prevention, and AML obligations in a way that’s cohesive, adaptable, and built for longevity.
FrankieOne addresses this not by offering another standalone product but by providing a unified orchestration layer across the entire identity and compliance space.
One API. 350+ Providers. Global Reach.
Through a single commercial agreement, FrankieOne gives businesses instant access to the world’s most trusted identity, fraud, and compliance tools—spanning 190+ countries and 350+ vendors.
But FrankieOne goes beyond connecting you to providers. Our platform brings these tools together through a risk-based, modular orchestration layer that adapts to each customer and market.
Signals from across identity, fraud, and compliance flow into a unified, real-time customer view, helping you onboard faster, manage risk smarter, and stay ahead of global compliance requirements.
No more fragmented integrations or lengthy build cycles. Just one connection that gives you everything you need, wherever you operate.
This is how leading organisations, including global banks, fintechs, payment platforms, and digital asset providers, scale faster, simplify compliance, and stay in control.
Shopify streamlined global KYB using FrankieOne's orchestration platform, enabling faster onboarding of merchants across multiple jurisdictions.
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Power Multiple Use Cases—From One Platform
Our platform supports multiple core compliance use cases, all orchestrated through the same infrastructure:
Know Your Customer (KYC)
Verify individuals using document checks, sanctions and PEP screening, and configurable risk rules.
Westpac partnered with FrankieOne to simplify and streamline its customer verification processes through a single orchestration platform, improving onboarding experience and operational efficiency.
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Know Your Business (KYB)
Verify and monitor business entities using structured data, beneficial ownership insights, and global watchlist screening.
Shopify automated KYB at scale to support compliance across countries with diverse regulatory requirements.
Biometrics Verification
Deploy facial matching, liveness detection, and OCR to support high-assurance digital identity verification.
Fraud Prevention
Detect and prevent fraud across the customer lifecycle using device intelligence, behavioural signals, and shared fraud intelligence.
PointsBet orchestrated device signals, IP checks, and velocity rules to enable real-time fraud detection at onboarding.
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Transaction Monitoring
Monitor transactional behaviour in real time using configurable rules and case workflows, supporting timely detection and reporting of suspicious activity.
Scalable Solution With Configurable Workflows
FrankieOne gives businesses the flexibility to deploy only the capabilities they need, without rebuilding systems as requirements evolve.
Verification logic can be tailored by region, customer type, or risk level, making it easy to stay compliant, optimise performance, and adapt as priorities shift.
With Graduated Onboarding (FrankieOne’s risk-based onboarding model), you can match the level of verification to each customer’s risk profile—minimising friction for legitimate customers, while seamlessly escalating checks when required.
We're also vendor-agnostic, so you're never locked into a single provider. Switch, cascade, or test vendors as needed—all under one integration and one commercial agreement.
“This implementation was fast and painless, and we experienced a substantial uplift in pass rates from April 2020 when we first went live, so we have continued to deploy FrankieOne across the broader Westpac group. The ease of integration, and FrankieOne’s dedicated support team when rolling out to new business units, has been incredible.”
— Hayden Johnson, Westpac
No rework. No procurement delays. Just the freedom to build a compliance stack that works for you.
Compliance That Keeps Pace with Change
The pace of regulatory change is accelerating, including AUSTRAC’s updated AML/CTF requirements from March 2026, and evolving global obligations in crypto, value transfer, and ongoing due diligence.
FrankieOne helps businesses adapt at speed, providing a compliance infrastructure that is flexible, intelligent, and built to scale.
- Rapid Global Expansion: Scale into new markets and industries; gain access to best-in-class providers across 190+ countries without fragmented integrations.
- Adaptive Verification Journeys: Tailor verification processes by region, product, customer type, or risk level to meet evolving compliance and business requirements.
- Regulatory Readiness by Design: Adapt quickly to regulatory changes, from AUSTRAC’s new risk-based customer due diligence (CDD) and governance obligations to global developments in digital assets and cross-border compliance, with configurable policies and workflows.
- Enhanced Transparency and Oversight: Equip compliance and operations teams with clear visibility, structured audit trails, and governance tools to support both internal and external reporting.
Unified View Across Identity, Risk, and Activity
Unlike traditional tools that create fragmented data, FrankieOne brings together onboarding outcomes, fraud signals, and ongoing monitoring in one platform.
Compliance and operations teams can monitor performance in real time, access structured audit trails, and manage investigations from a single interface.
Built-in analytics and reporting tools support local and international obligations—from AUSTRAC to FINTRAC, MAS, and FCA.
With FrankieOne, PointsBet was able to respond faster to fraud threats across jurisdictions while maintaining regulatory compliance.
Enterprise-Grade Security, Trusted by Industry Leaders
Security isn’t an add-on—it’s foundational. Our infrastructure is certified to ISO 27001 and SOC 2 Type II and built to support the scale and sensitivity of modern compliance operations.
Trusted by global banks, fintechs, crypto exchanges, and payment providers, FrankieOne helps leading organisations safeguard customer data and build trust at scale.
Read our Security and Compliance policy →
Future-Ready Platform
Point solutions solve narrow problems. FrankieOne solves the system.
By replacing fragmented stacks with a configurable platform, businesses gain the agility to move faster, reduce overhead, and adapt to new regulations without losing control.
As markets evolve, FrankieOne stays aligned with your needs.
Centralised orchestration. Smarter vendor management. Compliance designed to scale.
About FrankieOne
FrankieOne is a global RegTech platform providing a single API for identity verification, fraud prevention, and AML compliance. By connecting to over 350+ vendors and data sources through one orchestration layer, FrankieOne helps regulated businesses onboard customers faster, reduce fraud, and meet complex compliance obligations across jurisdictions.
Learn more at frankieone.com
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